Privacy Policy

Last Updated:12/20/2024

Welcome to iHeartKush (“we,” “us,” “our”). We respect your privacy and are committed to

protecting the personal information you share with us through our mobile application (the

“App”) and related services (collectively, the “Services”).

By downloading, accessing, or using our App and Services, you agree to the collection, use,

and disclosure of your information as described in this Privacy Policy. If you do not agree with

our practices, please do not use our App.

1. Information We Collect

1.1 Personal Information:

We may collect personal information that you provide directly to us when you create an

account, place an order, or otherwise interact with our Services. This may include:

• Contact Information: Name, email address, phone number, and physical delivery address.

• Age and Identity Verification: A valid form of identification (e.g., driver’s license, state ID,

passport) to verify you are of legal age (21+ or 18+ with a valid medical recommendation) and

compliant with applicable state laws.

• Payment Information: Payment card details and billing addresses may be collected and

processed by our secure payment processors. We do not store your full payment card details

on our servers.

1.2 Automatically Collected Information:

When you use the App, we may automatically collect certain technical information, including:

• Device Information: Device type, operating system, unique device identifiers, and network

information.

• Usage Data: Details about how you use the App, such as access times, pages viewed, and

features used.

• Location Information: With your permission, we may collect precise or approximate location

data to facilitate order delivery and show you relevant products available in your area.

1.3 Cookies and Similar Technologies:

We may use cookies, web beacons, and similar technologies to remember your preferences,

improve your user experience, and gather usage data. You can control or disable cookies

through your device or browser settings, though doing so may limit certain features of the App.

2. How We Use Your Information

We use your information for a variety of business purposes, including:

• Order Fulfillment: To process, deliver, and manage your orders.

• Account Management: To create, maintain, and update your account profile.

• Customer Support: To respond to your inquiries, provide technical support, and handle

returns or disputes.

• Legal Compliance: To verify your age and identity and to comply with legal requirements

regarding cannabis product sales and delivery.

• Improvement & Personalization: To analyze usage trends, improve the App’s functionality,

personalize your experience, and recommend products that may be of interest to you.

• Communication: To send you updates, marketing communications, promotions, and other

information that may be of interest, subject to your opt-in preferences.

3. How We Share Your Information

We may share your information with:• Service Providers: Trusted third parties who perform services on our behalf, such as payment

processing, delivery logistics, customer support, identity verification, and hosting. These

parties are bound by confidentiality obligations and are not permitted to use your data for any

other purpose.

• Compliance with Law: If required by law, regulation, or legal process, or to respond to a

lawful request, including to meet law enforcement requirements.

• Business Transfers: In connection with, or during negotiations of, any merger, sale of

company assets, financing, or acquisition of all or a portion of our business by another

company.

• With Your Consent: We may share your information with other third parties with your explicit

consent or at your direction.

4. Your Rights and Choices

4.1 Access and Correction:

You have the right to access, correct, or update your personal information by logging into your

account or contacting us.

4.2 Deletion:

You may request that we delete your personal information. Please note that we may be

required to retain certain information for legal, regulatory, or operational purposes.

4.3 Opt-Out of Marketing Communications:

You can opt out of receiving marketing emails by following the unsubscribe link or contacting

us. Even if you opt out, we may still send you non-promotional messages about your orders,

transactions, or account.

4.4 Location Services:

You can manage location-sharing permissions through your device settings. Disabling location

access may affect certain features of the App.

4.5 California Residents’ Rights (CCPA):

If you are a California resident, you may have additional rights under California law, such as the

right to know what personal information we collect, the right to request deletion, and the right

to opt out of the sale of personal information. To exercise these rights, please contact us using

the information below. We do not sell personal information as defined under the CCPA.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal

information from loss, theft, unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure, and we cannot guarantee

its absolute security.

6. Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined in this

Privacy Policy, unless a longer retention period is required or permitted by law.

7. Children’s Privacy

Our Services are intended for individuals 21 years of age or older (or 18+ with a valid medical

recommendation). We do not knowingly collect personal information from children under 18. If

you believe we have collected such information, please contact us so we may promptly delete

it.

8. Third-Party Links and ServicesThe App may contain links to third-party websites or services that we do not control. This

Privacy Policy does not apply to the practices of those third parties. We encourage you to

review the privacy policies of any third-party sites or services you engage with.

9. International Users

Our Services are intended for users in California. If you access our App from outside California

or the United States, please note that your information may be transferred and stored on

servers located outside of your home jurisdiction. By using our Services, you consent to any

such transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will

notify you via the App or other methods, and update the “Last Updated” date at the top of this

policy. Your continued use of the App after any changes indicates your acceptance of the

revised policy.

11. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data

practices, please contact us at:

iHeartKush

sales@iheartkush.com